AI Insights
Adobe

Director of Engineering – Machine Learning & AI Products

Adobe · San Jose, California, US
full-timesenior (15-25 yrs)Posted 34d ago
Engineering LeadershipM3IC + ManagementHybrid
StackMachine LearningArtificial IntelligenceLLMsProduction ML SystemsSystem ArchitectureModel IntegrationMLOpsPerformance MonitoringIncident ResponsePythonDistributed SystemsAdobe Experience PlatformAdobe FireflyGenerative AIMarketing TechnologyCustomer Experience Platforms

Summary

Adobe is seeking a Director of Engineering to lead a growing ML engineering organization (scaling from ~4 to 20+ engineers) responsible for delivering production-ready, customer-facing AI/ML products across the full lifecycle—from conception through post-launch operations.

About the role

The Opportunity

We are looking for a Director of Engineering to guide the development of AI-native, production-ready machine learning products for external clients. This leader will be responsible for the entire lifecycle of sophisticated AI systems—from product conception and rollout to production, customer engagement, and continuous operational success.

This role requires a rare blend of hands‑on technical depth, product judgment, and senior‑level people leadership. You will lead a highly experienced ML engineering organization and work closely with Product, Development, and Go‑to‑Market partners to bring differentiated AI solutions to market.
 

Key Responsibilities
 

Technical & Product Leadership

  • Own the end‑to‑end delivery of AI/ML solutions deployed in production, moving beyond proofs‑of‑concept to scalable, reliable, customer‑facing systems.
  • Lead deep technical discussions on system build, model integration, performance, reliability, and operational readiness.
  • Collaborate directly with Product Management to build product vision, challenge assumptions, and ensure differentiation beyond general‑purpose LLM capabilities.
  • Drive architectural decisions that balance innovation, scalability, cost, and long‑term maintainability.
  • Act as a senior technical voice with customers, handling partner concerns, roadmap discussions, and production issue resolution.
     

Team & Organizational Leadership

  • Establish, grow, and manage a high-caliber ML engineering organization, scaling the team from about 4 to over 20 engineers as time progresses.
  • Manage and mentor senior engineers and leaders with 16+ years of experience, encouraging accountability, ownership, and continuous growth.
  • Establish a flat, hands‑on, hybrid operating model where leaders stay close to the work while empowering teams to implement initiatives independently.
  • Conduct performance management, career development, and succession planning aligned to director‑level expectations.
     

Execution & Operations

  • Ensure excellence in production operations, including monitoring, incident response, model performance, and customer‑reported issues.
  • Drive strong engineering rigor across testing, release readiness, and post‑launch support.
  • Build scalable processes that support rapid iteration while maintaining enterprise‑grade reliability.
     

Required Qualifications

  • Over 15 years of experience in software engineering, with extensive expertise in machine learning or systems driven by artificial intelligence.
  • Demonstrated history of delivering and managing AI/ML products in production, beyond just experimentation or research.
  • Strong business and commercial exposure, with direct ownership or leadership of a customer-facing, revenue-impacting AI/ML product.
  • Strong experience with ML system build, production architecture, and real‑world operational challenges.
  • Demonstrated success leading senior technical teams, including performance evaluations, mentoring, and org scaling.
  • Ability to engage deeply with product partners and debate technical and product tradeoffs in fast paced environments.
  • Experience working directly with external customers and understanding customer‑facing production realities.
     

Preferred Background

  • Proven track record of building AI/ML products in startup or startup-like contexts that prioritize rapid market introduction.
  • Background in external, customer‑facing platforms or products, particularly AI‑first offerings.
  • Familiarity with domains such as marketing technology, sales technology, or customer experience platforms.
     

Leadership Attributes We Value

  • Hands‑on, credible technical leadership with the ability to go deep when needed.
  • Strong product intuition paired with engineering rigor.
  • Comfort operating in ambiguity while building structure for scale.
  • Ability to earn trust quickly with senior engineers, product leaders, and customers.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 


Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $206,400 -- $384,675 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 

In California, the pay range for this position is $265,700 - $384,675

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What you'll do

1Own end-to-end delivery of production AI/ML solutions for external customers, moving beyond PoCs to scalable systems
2Lead deep technical discussions on system design, model integration, performance, reliability, and operational readiness
3Collaborate with Product Management to define product vision, challenge assumptions, and ensure market differentiation
4Drive architectural decisions balancing innovation, scalability, cost, and long-term maintainability
5Serve as senior technical voice with customers for partner concerns, roadmap discussions, and production issue resolution
6Scale and manage the ML engineering organization from ~4 to 20+ engineers over time
7Mentor and manage senior engineers and leaders with 16+ years of experience
8Establish a flat, hands-on hybrid operating model that empowers team ownership
9Conduct performance management, career development, and succession planning
10Ensure excellence in production operations including monitoring, incident response, and model performance
11Build scalable engineering processes supporting rapid iteration at enterprise-grade reliability

Requirements

15+ years of software engineering experience with deep expertise in production ML/AI systems
Proven track record delivering and operating customer-facing, revenue-impacting AI/ML products at scale
Demonstrated success scaling and leading senior technical organizations, including performance management and career development
Strong business acumen with direct experience owning or leading external, customer-facing AI/ML platforms
Ability to drive architectural decisions balancing innovation, scalability, cost, and maintainability in fast-paced environments

Nice to have

Adobe Experience Platform
Generative AI
Marketing Technology
Sales Technology
Startup experience
Customer experience platforms
AI-first product development

Role overview

Role family
Engineering Leadership
Level
M3 — ml_ai
Experience
15–25 years
Type
Hybrid (IC + Management)
Remote policy
Hybrid
Visa sponsorship
Not offered

Tech stack analysis

LANGUAGES
Python
FRAMEWORKS
Adobe FireflyAdobe Experience PlatformAdobe GenStudio
INFRASTRUCTURE
Production ML infrastructureModel monitoring systemsMLOps pipelines
TOOLS
LLMsGenerative AI modelsModel integration frameworks

Green flags

6 items
Salary range explicitly disclosed with geographic breakdown (US-wide and California-specific)transparency

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Benefits breakdown

HEALTH & WELLNESS
Comprehensive benefits programs (medical/dental/vision implied)

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Hiring insights

JD quality
8/10
Urgency
high
Autonomy
high
Team size
small (4-5 currently, growing to large 20+)

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Red flags

PRO4 items
Managing engineers with 16+ years of experience while also being hands-on creates a very narrow talent profile — few candidates will satisfy bothrequirements

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Interview insights

PRO
Rounds
5
Duration
5 wks
Difficulty
very hard
Take-home
No

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Career path

PRO
Next roles
VP of Engineering – AI/MLChief AI OfficerSVP of Product Engineering

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About the company

Adobe is the global leader in creative and digital experience software. Its products — including Photoshop, Illustrator, Premiere Pro, and Acrobat — are used by millions of creatives, marketers, and enterprises. Adobe also powers Experience Cloud, a suite of AI-driven marketing and analytics tools serving Fortune 100 companies.

HQSan Jose, CA, USA
Interview difficultyvery hard
Build vs Maintainboth
Cross-functionalYes