AI Insights
Crusoe

Engineering Manager, Billing Platform

Crusoe · Denver, Colorado, US
full-timelead (2-5 yrs)Posted 51d ago
Software EngineeringM1ManagementOn-site
StackDistributed SystemsBackend EngineeringBilling SystemsPayments InfrastructureUsage MeteringInvoicingData IntegritySystem ObservabilityIncident ManagementMonitoringAlertingScalable ArchitectureFinancial Data ReconciliationAPI DesignCloud Platforms

Summary

Engineering Manager to lead the Billing Platform team within Crusoe Cloud's Customer Experience organization, responsible for building and operating billing, payments, and cost transparency systems at a vertically integrated AI infrastructure company.

About the role

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

Join Crusoe as an Engineering Manager to lead the Billing Platform team within our Cloud Customer Experience (CCX) organization. This is a highly cross-functional role at the intersection of engineering, product, and finance, responsible for building and operating the systems that power billing, payments, and cost transparency across Crusoe Cloud. You'll deliver a billing platform that is highly reliable, accurate, and scalable, while ensuring it is intuitive and transparent from a customer perspective. This a full-time opportunity for a leader with early management experience who thrives in ambiguous environments, enjoys aligning diverse stakeholders, and is passionate about building both strong teams and high-quality systems.


What You'll Be Working On:

  • Billing Platform Foundations: Lead development of core billing and payments infrastructure underpinning the Crusoe Cloud experience. Build systems for usage metering, pricing, invoicing, and payments, ensuring correctness, consistency, and auditability of financial data. Design scalable architectures supporting rapid product and pricing evolution.

  • Reliability & Trust: Establish billing as a highly reliable, trusted system for customers and internal teams. Define and uphold high standards for system uptime, accuracy, and data integrity, while building strong observability, reconciliation, and incident response practices. Drive operational excellence for business-critical financial workflows.

  • Customer Experience & Transparency: Champion a customer-first approach to billing by improving clarity and usability of billing surfaces, APIs, and cost insights. Partner with product and design to simplify complex billing concepts, ensuring customers can easily understand, predict, and trust their usage and costs.

  • Cross-Functional Leadership: Operate effectively across a wide range of stakeholders by partnering closely with Product, Finance, Legal, and Go-To-Market teams. Balance competing technical, financial, regulatory, and customer requirements while driving alignment and execution across multiple organizations.

  • Team Building & Execution: Build and lead a high-performing engineering team by hiring, mentoring, and developing engineers across levels. Foster a strong team culture focused on ownership, quality, and impact, driving execution against ambitious goals in a fast-moving environment.

What You'll Bring to the Team:

  • People Management & Team Leadership Demonstrate strong people management and team leadership with 2–3 years of experience managing engineering teams. Bring a track record of delivering impactful projects through others, with experience coaching and developing engineers.

  • Technical Acumen Bring strong backend and distributed systems fundamentals, with experience building or operating reliable, scalable systems. Guide architecture and make sound technical tradeoffs with a deep understanding of data integrity and correctness in high-stakes systems.

  • Operational Excellence Value reliability and precision in critical systems, with experience in monitoring, alerting, and incident management. Bring an appreciation for correctness, auditability, and long-term maintainability, with comfort operating systems where accuracy is non-negotiable.

  • Cross-Functional Collaboration Exhibit excellent technical communication skills, both verbal and written, to effectively collaborate across diverse roles and functions. As this team will have customers across the engineering organization, this role requires the ability to field multiple requests from multiple teams while still fulfilling a unified mission.

  • Organizational Prowess Be extremely organized, capable of managing complex initiatives and team priorities effectively.

  • Required Education Bachelor's degree minimum.

Bonus Points

  • Experience with billing, payments, or financial systems

  • Familiarity with usage-based pricing models or cloud platforms

  • Experience working in highly regulated or high-accuracy domains

  • Passion for building systems that directly impact customer trust

Benefits:

  • Competitive compensation

  • Restricted Stock Units

  • Paid time off & paid holidays

  • Comprehensive health, dental & vision insurance

  • Employer contributions to HSA account

  • Paid parental leave

  • Paid life insurance, short-term and long-term disability

  • Professional development & tuition reimbursement

  • Mental health & wellness support

  • Commuter benefits (parking & transit)

  • Cell phone stipend

  • 401(k) Retirement plan with company match up to 4% of salary

  • Volunteer time off

Compensation Range

Compensation will be paid in the range of up to $210,000 -$255,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

What you'll do

1Lead development of core billing and payments infrastructure including usage metering, pricing, invoicing, and payments
2Ensure correctness, consistency, and auditability of financial data across all billing systems
3Design scalable architectures supporting rapid product and pricing evolution
4Establish billing as a highly reliable, trusted system by defining standards for uptime, accuracy, and data integrity
5Build strong observability, reconciliation, and incident response practices for business-critical financial workflows
6Champion a customer-first approach to billing by improving clarity and usability of billing surfaces, APIs, and cost insights
7Partner with Product and Design to simplify complex billing concepts for customers
8Operate cross-functionally across Product, Finance, Legal, and Go-To-Market teams
9Hire, mentor, and develop engineers across levels within the Billing Platform team
10Foster a strong team culture focused on ownership, quality, and impact

Requirements

2–3 years of engineering people management experience with a track record of delivering impactful projects through teams
Strong backend and distributed systems fundamentals with experience building or operating reliable, scalable systems
Deep appreciation for data correctness, auditability, and operational excellence in high-stakes financial workflows
Excellent cross-functional communication skills to collaborate across Product, Finance, Legal, and Go-To-Market teams
Bachelor's degree minimum with strong organizational ability to manage complex initiatives and competing priorities

Nice to have

Billing Systems
Payments Infrastructure
Usage-Based Pricing Models
Cloud Platforms
Regulatory Compliance
Financial Auditing

Role overview

Role family
Software Engineering
Level
M1 — backend
Experience
2–5 years
Type
Management
Remote policy
On-site
Visa sponsorship
Not offered

Tech stack analysis

INFRASTRUCTURE
Cloud Infrastructure
TOOLS
Monitoring & Alerting SystemsObservability ToolingReconciliation Systems

Green flags

6 items
Salary range is fully disclosed ($210K–$255K + bonus + RSUs), demonstrating strong transparencycompensation

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Benefits breakdown

HEALTH & WELLNESS
Comprehensive health insurance
Dental insurance
Vision insurance
Employer contributions to HSA account
Paid life insurance
Short-term disability
Long-term disability
Mental health & wellness support

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Hiring insights

JD quality
8/10
Urgency
medium
Autonomy
high
Team size
small (2-5)

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Red flags

PRO3 items
Language like 'sense of urgency,' 'fast-moving environment,' and 'path not fully paved' suggests a high-pressure, startup-paced environment that may challenge work-life balancework life balance

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Interview insights

PRO
Rounds
5
Duration
3 wks
Difficulty
hard
Take-home
No

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Career path

PRO
Next roles
Senior Engineering ManagerDirector of EngineeringHead of Platform Engineering

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About the company

Crusoe is a clean compute infrastructure company that repurposes stranded and wasted energy to power AI and high-performance computing workloads. Its climate-aligned cloud platform delivers GPU compute for AI training and inference while reducing carbon emissions. Crusoe is backed by over $600 million in funding.

HQDenver, CO, USA
Interview difficultyhard
Build vs Maintainboth
Cross-functionalYes