AI Insights
Vanta

IT Operations Engineer, Corporate Engineering

Vanta · San Francisco, California, US
full-timemid (2-5 yrs)Posted 34d ago
IT OperationsIC2ICHybrid (3d)
StackGoogle WorkspaceOktaJamfmacOSSaaS AdministrationIdentity and Access ManagementAV TroubleshootingNetwork SupportDevice ManagementIT DocumentationOnboarding/OffboardingHardware ProvisioningOn-call Support

Summary

Hybrid IT Operations Engineer role at Vanta's San Francisco HQ, responsible for end-user support, SaaS administration (Google Workspace, Okta), macOS device management via Jamf, AV/office tech, and IT process documentation within the Corporate Engineering team.

About the role

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As an IT Operations Engineer at Vanta, you’ll help ensure employees have the tools and support they need to do their best work, whether remote or in-office. The Corporate Engineering team is responsible for delivering a secure, reliable tech experience to every Vantan. From onboarding to daily support, we make sure the tools, devices, and systems our teams rely on are available and working seamlessly.

We’re looking for an IT Operations Engineer to join us in San Francisco. In this hybrid role (in-office three days per week), you’ll handle a wide range of responsibilities, from laptop provisioning and SaaS administration to office AV troubleshooting and support. You’ll be part of a small, highly collaborative team that values initiative, clear communication, and excellent customer service.

What you’ll do as a IT Operations Engineer at Vanta:

  • Provide timely, high-quality IT support to Vanta’ns in-office and remotely across time zones

  • Handle onboarding and offboarding logistics, including account provisioning and hardware management

  • Own the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship office

  • Administer SaaS tools such as Google Workspace and Okta

  • Help manage macOS devices via Jamf and assist with security/compliance configurations

  • Document workflows and improve IT processes for scale

  • Participate in an on-call rotation for urgent support issues

  • Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows

How to be successful in this role:

  • Communicate clearly and confidently, translating technical issues into approachable language

  • Provide timely, thoughtful support with a strong focus on the end-user experience

  • Bring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectively

  • Understand identity and access management best practices, ideally with experience using Okta

  • Comfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience)

  • Collaborate effectively across teams, building strong relationships with partners in People, Security, Workplace, and other key teams

  • Thrive in fast-paced, high-growth environments with shifting priorities

  • Take initiative and operate effectively with minimal oversight

  • Ability to work in our San Francisco office in a hybrid setting (3-4 days a week)

  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

What you can expect as a Vanta’n:

  • Industry-competitive salary and equity

  • Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

  • 16 weeks paid Parental Leave for all new parents

  • Health & wellness stipend

  • Remote workspace, internet, and cellphone stipend

  • Commuter benefits for team members who report to the SF and NYC office

  • Family planning benefits

  • Matching 401(k) contribution with immediate vesting

  • Flexible PTO policy, plus 80 hours of Sick Time

  • 11 company-paid holidays

  • Virtual team building activities, lunch and learns, and other company-wide events!

  • Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.




What you'll do

1Provide timely, high-quality IT support to employees in-office and remotely across time zones
2Handle onboarding and offboarding logistics including account provisioning and hardware management
3Own setup, maintenance, and reliability of in-office technology (AV, networking) in flagship SF office
4Administer SaaS tools such as Google Workspace and Okta
5Manage macOS devices via Jamf and assist with security/compliance configurations
6Document workflows and improve IT processes for scale
7Participate in an on-call rotation for urgent support issues
8Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows

Requirements

Hands-on SaaS administration experience, particularly with Google Workspace at scale
Identity and access management expertise, ideally with Okta
macOS device fleet management experience, preferably with Jamf MDM
Ability to provide high-quality end-user IT support across remote and in-office environments
Strong documentation skills and process improvement mindset for scaling IT operations

Nice to have

Jamf
AI tooling for IT workflows
Compliance configuration (SOC 2, etc.)
Networking fundamentals
AV system management

Role overview

Role family
IT Operations
Level
IC2 — platform
Experience
2–5 years
Type
Individual Contributor
Remote policy
Hybrid (3 days)
Visa sponsorship
Not offered

Tech stack analysis

INFRASTRUCTURE
OktaJamfGoogle WorkspacemacOS
TOOLS
Google WorkspaceOktaJamf Pro

Salary estimate

$95K – $135K
AI-estimated salary range
Confidence72%
Reasoning

Salary not disclosed. Estimated based on: mid-level IT Operations Engineer role at a well-funded, growth-stage SaaS security company in San Francisco. Comparable roles at similar-stage companies (Series C/D) in SF typically range $95K–$135K base. Equity upside is likely meaningful given Vanta's stage. Upper end reflects Okta/Jamf/Google Workspace specialization premium.

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Green flags

7 items
401(k) with immediate vesting is a strong financial benefit — many companies impose 1–4 year vesting cliffs.compensation

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Benefits breakdown

HEALTH & WELLNESS
Comprehensive medical coverage (100% employee-only premiums for most plans)
Dental coverage
Vision coverage
Health & wellness stipend
Family planning benefits

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Hiring insights

JD quality
8/10
Urgency
medium
Autonomy
high
Team size
small (2-5)

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Red flags

PRO3 items
On-call rotation required for urgent support issues — scope and frequency of on-call burden is not defined, which could affect work-life balance.work life balance

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Interview insights

PRO
Rounds
4
Duration
3 wks
Difficulty
medium
Take-home
No

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Career path

PRO
Next roles
Senior IT Operations EngineerIT Manager / Corporate Engineering ManagerIdentity & Access Management Engineer

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About the company

Vanta is the leading automated security and compliance platform, helping over 7,000 companies achieve and maintain SOC 2, ISO 27001, HIPAA, PCI DSS, and GDPR compliance in weeks instead of months. Trusted by companies like Autodesk, Flo Health, and Quora, Vanta continuously monitors security controls and automates evidence collection.

HQSan Francisco, CA, USA
Interview difficultymedium
Build vs Maintainboth
Cross-functionalYes