AI Insights
Adobe

Director of Solution Architecture

Adobe · San Jose, California, US
full-timesenior (12-20 yrs)Posted 35d ago
Software EngineeringM2ManagementHybrid
StackAdobe Experience Platform (AEP)Real-Time CDPAdobe Journey OptimizerCustomer Journey AnalyticsAdobe Experience Manager (AEM)Tag Management SystemsData Layer DesignVisitor Identification MethodsData Collection MethodsMachine LearningSolution ArchitectureTechnical ConsultingB2C/B2B Business ModelsWeb TechnologiesPeople ManagementWorkshop FacilitationEnterprise Data InfrastructurePersonalization PlatformsGenStudioAdobe Firefly

Summary

Adobe seeks a Director of Solution Architecture to lead a team of solution architects implementing Adobe Experience Platform (AEP) solutions internally (Customer Zero), driving personalization, data infrastructure, and ML-powered customer experiences across Adobe's Creative, Document, and Experience Cloud portfolios.

About the role

The Opportunity

Use your leadership expertise in solutions architecture to lead our Adobe on AEP Customer Zero engagement. This Director position will lead a team of solution architects focused on implementing technology solutions that drive business and customer growth for Adobe. This role will use Adobe’s Customer Experience Orchestration suite of products/services, including large-scale data infrastructure, machine learning models, and a powerful personalization platform that delivers new capabilities for Creative, Document and Experience cloud. As the leader of solutions architecture, you will have significant responsibility and influence the future of data platforms at Adobe. The ideal candidate will have the ability to partner with product and growth teams to design solutions that last the test of time.

What you will do

  • Deliver large-scale growth engineering projects many of which are implementations of Adobe Experience Cloud solutions
  • Create a strong solution engineering culture where team members learn and grow while delivering measurable contributions to the business
  • Lead deep discovery sessions with partner teams to understand their key business and technical needs
  • Prepare and deliver compelling and scalable technical solutions design, engagement approach, and timelines
  • Engage internal customers for feedback on platform capabilities that will inform the engineering roadmap
  • Share standard processes and reference implementations with product engineering teams

What you will need

  • 5+ years of experience as a technical people manager
  • 12+ years of experience in technical/ business consulting, with at least 3+ years of hands- on experience with Adobe Solutions like Real Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, and AEM
  • Experience in leading workshops to define and prioritize client requirements and required Capabilities. Ability to drive clarity and alignment.
  • Proven track record to design, architect, and optimize business processes and to integrate business processes across disparate systems.
  • Ability to demonstrate concepts visually and in writing as the situation demands to guide partners in thinking through all aspects of the ask
  • Strong background in leading large web-based systems, or complete software product lifecycle exposure
  • Excellent communication/collaboration skills when it comes to leading and inspiring solutions engineers and partners
  • Experience with both B2C and B2B subscription business model is a plus
  • Certification (any type) in at least one of the following: Adobe Experience Platform or Adobe Journey Optimizer.

    Deep understanding of web technologies like tag management systems, tagging and implementation methods, data collection methods, visitor identification methods and data layer design. Hands-on experience in implementation of one or more of the above-mentioned solutions.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 


Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $186,500 -- $358,250 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 

In California, the pay range for this position is $247,400 - $358,250

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What you'll do

1Lead and grow the Customer Zero solution architecture team implementing Adobe Experience Cloud solutions internally
2Deliver large-scale growth engineering projects across Creative, Document, and Experience Cloud
3Foster a strong solution engineering culture focused on continuous learning and measurable impact
4Lead deep discovery sessions with internal partner teams to surface business and technical needs
5Prepare and present compelling, scalable technical solution designs, engagement approaches, and timelines
6Engage internal customers to gather platform feedback that informs the engineering roadmap
7Share best practices and reference implementations with product engineering teams

Requirements

12+ years in technical/business consulting including 3+ years hands-on with Adobe solutions (Real-Time CDP, AJO, CJA, AEM)
5+ years managing technical teams as a people manager, leading and inspiring solution/sales engineers
Proven ability to design, architect, and optimize large-scale web-based systems and integrate business processes across disparate systems
Deep expertise in web technologies: tag management, data collection, visitor identification, and data layer design with hands-on implementation experience
Certification in Adobe Experience Platform or Adobe Journey Optimizer and ability to lead discovery workshops to define and prioritize technical requirements

Nice to have

B2C and B2B subscription business model experience
Adobe GenStudio
Adobe Firefly
AI-powered personalization platforms
Creative Cloud ecosystem knowledge

Role overview

Role family
Software Engineering
Level
M2 — platform
Experience
12–20 years
Type
Management
Remote policy
Hybrid
Visa sponsorship
Not offered

Tech stack analysis

LANGUAGES
JavaScriptSQL
INFRASTRUCTURE
Adobe Experience PlatformReal-Time CDPAdobe Journey OptimizerCustomer Journey AnalyticsAdobe Experience ManagerGenStudioAdobe Firefly
TOOLS
Tag Management SystemsData Layer ToolsAdobe AnalyticsAdobe Acrobat StudioAdobe Express

Green flags

5 items
Salary range is explicitly disclosed ($186,500–$358,250 nationally; up to $358,250 in CA), which is highly transparent for a Director-level role.compensation

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Benefits breakdown

HEALTH & WELLNESS
Comprehensive benefits programs (medical/dental/vision implied by Adobe standard package)

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Hiring insights

JD quality
8/10
Urgency
medium
Autonomy
high
Team size
medium (5-15)

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Red flags

PRO4 items
The experience bar is extremely high — 12+ years consulting, 3+ years hands-on with very specific Adobe products, 5+ years people management, AND a certification. This may filter out otherwise strong candidates.requirements

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Interview insights

PRO

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Career path

PRO
Next roles
VP of EngineeringVP of Solutions ArchitectureChief Solutions Officer

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About the company

Adobe is the global leader in creative and digital experience software. Its products — including Photoshop, Illustrator, Premiere Pro, and Acrobat — are used by millions of creatives, marketers, and enterprises. Adobe also powers Experience Cloud, a suite of AI-driven marketing and analytics tools serving Fortune 100 companies.

HQSan Jose, CA, USA
Build vs Maintainboth
Cross-functionalYes