AI Insights
Vanta

IT Operations Manager, Corporate Engineering

Vanta · London, GB
full-timelead (5-12 yrs)Posted 82d ago
IT & Corporate EngineeringM1ManagementHybrid (3d)
StackIT OperationsPeople ManagementSaaS AdministrationAccess ManagementDevice Lifecycle ManagementEnd-User SupportITSMIncident ManagementStakeholder ManagementProcess ImprovementOperational Metrics & ReportingMDMAI Tools

Summary

First EMEA-based IT Operations Manager at Vanta, leading a growing team of IT Engineers across the region, owning regional IT delivery, and partnering with global Corporate Engineering peers to deliver a secure and reliable employee technology experience. Hybrid role based in London.

About the role

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As an IT Operations Manager for EMEA at Vanta, you will lead and scale a high-performing regional IT Operations team while partnering closely with global peers to deliver a secure, reliable, and thoughtful technology experience for employees across the company. Reporting to the Senior Director of Corporate Engineering, this role is responsible for people leadership, regional execution, and operational excellence across EMEA.

You’ll manage an initial team of two IT Operations Engineers in EMEA and will be responsible for hiring, developing, and retaining talent as the region grows. While this role is primarily focused on people leadership and operational strategy, the ideal candidate is comfortable staying close to the work and stepping in when needed—whether to unblock the team, support a critical incident, or help drive clarity in ambiguous situations.

The Corporate Engineering (CE) team is an employee-facing team with a mission to provide Vantan’s with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are.

This role will be the first point of contact for our international Vantan’s and ensure that every Vantan gets the support they need regardless of their timezone.

What you’ll do as a IT Operations Manager at Vanta:

  • Hire, manage, mentor, and develop IT Operations Engineers across EMEA, providing regular feedback, coaching, and performance management

  • Foster a collaborative, inclusive, and high-performing team culture aligned with Vanta’s values

  • Own IT Operations delivery across EMEA, ensuring consistent, high-quality support for employees in the region

  • Partner with global IT Operations leaders to maintain consistency across regions while accounting for local needs

  • Serve as an escalation point for complex or high-impact IT issues in EMEA

  • Define and improve IT processes, workflows, and policies to support scale, security, and reliability

  • Use data and operational metrics to identify gaps, improve service quality, and inform resourcing decisions

  • Lead or contribute to global IT initiatives, rollouts, and tooling decisions

  • Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams

  • Act as a trusted advisor on employee technology needs and regional operational considerations

  • Communicate clearly and proactively with stakeholders on priorities, risks, and progress

How to be successful in this role:

  • Demonstrated experience managing and scaling IT or enterprise engineering teams

  • Strong people leadership skills with a proven ability to coach, develop, and retain talent

  • Solid understanding of IT operations fundamentals (end-user support, access management, device lifecycle, SaaS administration)

  • Experience operating in globally distributed teams and across multiple time zones

  • Ability to balance regional autonomy with global alignment

  • Strong communication skills and comfort working with senior stakeholders

  • Experience building processes and teams in high-growth environments

  • Comfort making decisions with incomplete information and evolving priorities

  • Ability to work in our London office in a hybrid setting (3 days per week)

  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a Vanta’n:

  • Industry-competitive salary and equity

  • 100% covered medical, dental, and vision benefits with dependents coverage

  • 16 weeks paid Parental Leave for all new parents Health & wellness stipend

  • Remote workspace, internet, and mobile phone stipend

  • Commuter benefits for team members who attend the office

  • Pension matching

  • 25 days of Annual Leave per year and unlimited sick time

  • 8 company-paid holidays

  • Virtual team building activities, lunch and learns, and other company-wide events!

  • Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.




What you'll do

1Hire, manage, mentor, and develop IT Operations Engineers across EMEA with regular feedback and performance management
2Foster a collaborative, inclusive, high-performing team culture aligned with Vanta's values
3Own IT Operations delivery across EMEA, ensuring consistent, high-quality employee support
4Partner with global IT Operations leaders to maintain regional consistency while addressing local needs
5Serve as escalation point for complex or high-impact IT issues in EMEA
6Define and improve IT processes, workflows, and policies to support scale, security, and reliability
7Use data and operational metrics to identify gaps and inform resourcing decisions
8Lead or contribute to global IT initiatives, rollouts, and tooling decisions
9Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams
10Act as trusted advisor on employee technology needs and regional operational considerations
11Communicate proactively with stakeholders on priorities, risks, and progress

Requirements

Proven track record managing and scaling IT or enterprise engineering teams in high-growth environments
Deep knowledge of IT operations fundamentals including end-user support, access management, device lifecycle, and SaaS administration
Experience leading distributed, cross-timezone teams with strong global alignment capabilities
Ability to build processes, drive operational clarity, and use data/metrics to improve service quality
Strong communication and stakeholder management skills, including comfort engaging with senior leadership

Nice to have

Experience in a security-focused or compliance-driven company
Familiarity with applying AI tools to enhance operational efficiency
Background working across EMEA time zones and with regional regulatory nuances

Role overview

Role family
IT & Corporate Engineering
Level
M1 — other
Experience
5–12 years
Type
Management
Remote policy
Hybrid (3 days)
Visa sponsorship
Not offered

Tech stack analysis

INFRASTRUCTURE
MDM platforms (implied)SaaS tooling stack (implied)
TOOLS
IT Service Management (ITSM) tools (implied)Identity & Access Management platforms (implied)SaaS administration tools (implied)

Salary estimate

£90K – £130K
AI-estimated salary range
Confidence62%
Reasoning

Salary not disclosed. Based on London market rates for an IT Operations Manager / Engineering Manager role at a well-funded, growth-stage SaaS/security company (Vanta is a unicorn), and factoring in team management scope (initial team of 2 with growth), a range of £90,000–£130,000 base is a reasonable estimate. Equity component adds meaningful upside. Mid-to-upper range reflects leadership seniority and EMEA regional ownership.

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Green flags

5 items
First EMEA IT Operations Manager — opportunity to build and shape the region from the ground up with high visibility.growth

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Benefits breakdown

HEALTH & WELLNESS
100% covered medical, dental, and vision benefits with dependents coverage
Health & wellness stipend
Unlimited sick time

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Hiring insights

JD quality
8/10
Urgency
medium
Autonomy
high
Team size
small (2-5)

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Red flags

PRO4 items
No salary range disclosed — limits transparency and may deter qualified candidates.compensation

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Interview insights

PRO
Rounds
5
Duration
4 wks
Difficulty
medium
Take-home
Yes

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Career path

PRO
Next roles
Senior IT ManagerDirector of Corporate EngineeringVP of IT / Infrastructure

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About the company

Vanta is the leading automated security and compliance platform, helping over 7,000 companies achieve and maintain SOC 2, ISO 27001, HIPAA, PCI DSS, and GDPR compliance in weeks instead of months. Trusted by companies like Autodesk, Flo Health, and Quora, Vanta continuously monitors security controls and automates evidence collection.

HQSan Francisco, CA, USA
Interview difficultymedium
Build vs Maintainboth
Cross-functionalYes