Software Engineering MTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description

As a Member of Technical Staff (MTS), you will be an integral part of our engineering team, contributing to the design, development, and comprehensive testing of high-quality Salesforce solutions. This is a hybrid engineering role designed for a motivated developer who values code quality as much as feature delivery. ou will act as a technical mentor to junior team members, providing code reviews and guidance on best practices. Simultaneously, you will collaborate with and receive strategic mentorship from Senior (SMTS) and Lead (LMTS) engineers to tackle complex architectural challenges and refine your technical skills. You are a fast learner who thrives in a collaborative environment and is eager to master the latest Salesforce and AI-driven development practices.

Key Responsibilities
As a Member of Technical Staff, you will contribute to the design, implementation, and testing of Salesforce solutions across Sales Cloud, Service Cloud, and custom applications, working toward independent delivery of complex components. You will develop and optimize solutions using Agentforce, Agent Builder, and AI-driven Salesforce capabilities, while leveraging AI-assisted tools like Cursor to enhance productivity. Your role involves building and maintaining robust flows using Flow Builder—including orchestration and screen flows—and writing clean, efficient, and well-documented Apex code that follows established platform best practices. You will proactively study Salesforce releases to identify new features that add business value and troubleshoot platform issues by applying a solid understanding of the Salesforce order of execution and governor limits.
You will actively participate in solution design sessions, providing technical recommendations and learning from architectural inputs provided by senior staff. In this role, you will collaborate with Senior and Lead Members of Technical Staff on feature execution and contribute to the team’s collective technical knowledge. You will participate in code reviews to ensure quality and consistency while seeking mentorship to refine your technical craft. Additionally, you will support the implementation of integration solutions using REST APIs, Platform Events, and Change Data Capture.
This role requires you to be a self-starter who can work under pressure and handle multiple tasks simultaneously. You must possess good oral and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas and provide feedback on many projects within the team’s portfolio, demonstrating a high capacity for learning in a dynamic, AI-forward environment.

Required Skills
4+ years of hands-on experience in the Salesforce ecosystem with a strong focus on technical delivery and execution.
Core Proficiency in Apex development, including triggers, asynchronous patterns, Lightning Web Components (LWC) and the Lightning UI framework.
Solid understanding of JavaScript (ES6+), HTML5, and CSS3, with the ability to build responsive and performant user interfaces.
Experience in REST/SOAP APIs, web services, and integration patterns (event-driven, batch, real-time)
Strong understanding of the Salesforce platform, including the data model, security model, order of execution, and governor limits.
Experience in test automation, specifically writing robust Apex unit tests and participating in integration testing.
Practical experience with Sales Cloud and Service Cloud configuration and customization.
Expertise in leveraging AI-assisted development tools (e.g., Cursor, GitHub Copilot) and Salesforce-native AI capabilities like Agentforce to accelerate delivery and enhance code quality.
Skilled with Git, modern IDEs (VS Code, Cursor), and exposure to CI/CD tools (Jenkins, GitHub Actions, or GitLab CI).
Proven problem-solving skills with the ability to evaluate requirements and implement optimal technical solutions.
All relevant Salesforce certifications required (Platform Developer I & II, Administrator, etc.).
Ability to learn quickly in a dynamic environment and stay current with rapid AI and Salesforce platform shifts.
Familiarity with Agile methodologies (Scrum, Kanban) and the software development lifecycle.

Desired Skills

Experience in Agentforce, Agent Builder, and Salesforce AI features for building intelligent automation.
Python skills for automation, scripting, and data engineering tasks.
Experience with Selenium-based automation and its ecosystem (TestNG/Junit, Maven/Gradle, Cross-browser test, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.